Your Personal Care Needs

If you need help with some of the more personal elements of your  home life, you’ll be pleased to know all our carers have extensive experience in this area.

Our carers know that receiving personal care support can be difficult to accept, but this is done so in partnership with you.  Our carers will respect your privacy, but equally give you the quality healthcare you need and at all times. This will be done with the utmost respect and dignity.

Staff will actively encourage and support you with independence and make sure your preferences are taken into account. More importantly, this is done in a controlled and supportive way. Your care will never be rushed, and it will be done professionally and safely with your needs at the very centre of our work.

SAFETY

All of our staff receive in-depth training on safety around the home, such as:

  • Moving and handling
  • Infection control
  • Effective food & hand hygiene
  • First Aid

SPECIALIST TRAINING

All staff receive a common induction programme over seven days alongside the completion of the New Care Certificate, incorporating the 15 Standards of care when they start, and then an induction specific to their job role and responsibility.

QUALIFICATIONS

All of our care and support staff are encouraged and supported to gain qualifications to a minimum of NVQ Level 2 or the QCF (Qualifications and Credit Framework) Level 2 Diploma within 12 months of employment with us.

All our staff are thoroughly trained and retrained to ensure they are compliant in areas such as the administration of medication. Additionally staff receive comprehensive training on dementia training and awareness and end of life (palliative care).

WHY CHOOSE US OVER ANOTHER PROVIDER?

We are a unique and niche provider of services for both Carers & Clients in Staffordshire, Cheshire and surrounding areas. Offering a friendly & personal service delivering 24 hour care, 365 days a year. We specialise in providing care for clients with physical disabilities, learning disabilities, mental illness, chronic illness, neurological conditions, dementia, and autistic spectrum conditions. We also care for those with long term illnesses and the elderly.  We provide our Clients and Carers with a comprehensive first class service of the highest quality. We are always there to meet your needs, through the day and night.